FAQ

Answers to the questions we are asked most often. If yours isn’t here, get in touch and we will help.

We recommend starting with a meeting with us, either at our showroom or online. Here, we get to know your project, discuss your needs, ideas, dimensions and budget, and advise you on the best way forward.

Following the initial dialogue, we prepare an estimate for your project. If you decide to proceed, we begin the design phase, where we develop and refine the project together. Once all details have been agreed, you will receive a final quotation and Order Confirmation for approval.

Yes. We can assist with the entire process from the initial design and planning through to production and installation, depending on the scope of your project. We also coordinate the measuring and production of worktops where this forms part of your Vermland project.

Electrical and plumbing work is not carried out by Vermland and must be arranged separately with authorised professionals.

Yes. We work with clients internationally and offer shipping outside Denmark. Shipping costs and delivery times depend on the destination, and local duties and taxes may apply.

Explore our projects

Yes. You can choose to arrange the installation yourself or have your kitchen installed by Vermland. If you arrange the installation yourself, electrical and plumbing work must be carried out by authorised professionals.

Please note that our warranty does not cover defects caused by incorrect installation carried out by the Client or third parties.

The estimated production time is approximately 12 weeks from written approval of your Order Confirmation. Before production, you should also allow time for the estimate and design process.

Our estimate phase typically takes 1–2 weeks, while the design phase usually takes 2–8 weeks depending on the scope and complexity of the project.

Yes. We can deliver Vermland projects outside Denmark. International deliveries are made to kerbside unless otherwise agreed in writing. Please note that local import duties, customs clearance fees and taxes may apply and are the responsibility of the Client.

Delivery times are indicative and may vary depending on materials, suppliers, transport and the delivery destination.

Yes. You are very welcome to visit our showroom to experience our kitchens, materials and details in person.

Showroom overview

Yes. Material samples are available for selected Vermland finishes and materials, allowing you to experience colours, textures and surfaces before making your final selection.

Please bear in mind that many of our products are made from natural materials. Variations in colour, tone, grain and pattern are therefore part of the material’s natural character, and samples should be considered indicative.

Order a Sample Box

Yes. We provide a two-year warranty on all Vermland products from the date of delivery. The warranty covers manufacturing defects but does not cover damage or defects resulting from misuse, incorrect handling, improper installation by the Client or third parties, or circumstances outside Vermland’s control.

Appliances can be included as part of a Vermland kitchen project where agreed as part of your project and specified in your Order Confirmation. We recommend discussing appliances early in the design process, as appliance selections can affect the dimensions and technical requirements of the kitchen.